What is SHUTTLE PRO?
SHUTTLE PRO is a premium on-demand mobility service designed to provide personalized and reliable transportation solutions. Our goal is to redefine mobility in Georgia by combining accessibility, comfort, and hospitality.
What types of services does SHUTTLE PRO offer?
We offer a wide range of services, including airport transfers, corporate hospitality, tailored roadshows, business meetings, special events, and leisure packages. Our services cater to both individuals and businesses.
What sets SHUTTLE PRO apart from other transport services?
SHUTTLE PRO focuses on delivering a hospitality-driven experience with professional drivers, well-maintained vehicles, and a seamless booking process. We prioritize safety, reliability, and customer satisfaction at every step.
How can I book a ride with SHUTTLE PRO?
You can book a ride via our website, by email at book@shuttlepro.ge, or by calling our customer service line at +995 511 22 44 44.
Can I schedule a ride in advance?
Yes, SHUTTLE PRO allows you to schedule rides in advance for your convenience.
Is there a mobile app available for bookings?
Not yet. Developing a mobile app is a top priority in our future plans.
What payment options are available?
We accept various payment methods, including credit/debit cards and bank transfers.
Which areas does SHUTTLE PRO operate in?
SHUTTLE PRO primarily operates in Tbilisi but also offers services to major cities and tourist destinations across Georgia.
Are mobility services available 24/7?
Yes, SHUTTLE PRO operates 24/7 to meet your transportation needs at any time of day.
What are the working hours of booking administration?
Our booking administration operates MON–FRI, from 9:30 to 18:00. However, we actively respond to WhatsApp messages +995 511 22 44 44 and emails book@shuttlepro.ge outside these hours.
Can I book a SHUTTLE PRO ride outside Tbilisi, such as for Batumi, Kazbegi, or Mestia?
Absolutely. We offer intercity transport to key locations across Georgia, ensuring comfort and reliability throughout your journey.
What type of vehicles does SHUTTLE PRO use?
Our fleet consists of modern, well-equipped vehicles that prioritize comfort, safety, and sustainability.
Does SHUTTLE PRO offer additional services like Wi-Fi or refreshments during rides?
Yes, SHUTTLE PRO provides complimentary Wi-Fi and refreshments to enhance your travel experience.
Can SHUTTLE PRO accommodate groups or corporate events?
Yes, we specialize in tailored solutions for groups, corporate events, and roadshows, ensuring a professional and seamless experience.
What is SHUTTLE PRO’s approach to safety and security?
Safety is our top priority. All vehicles undergo regular maintenance, and our experienced drivers are professionally trained to ensure secure and comfortable journeys.
Does SHUTTLE PRO offer corporate partnerships or regular contracts for businesses?
Yes, we provide corporate packages and regular contracts tailored to businesses’ mobility needs, including employee and client transportation.
How can businesses benefit from SHUTTLE PRO’s services for events or employee transportation?
Businesses benefit from SHUTTLE PRO’s professionalism, reliability, and expertise in managing group transportation, ensuring a positive experience for employees and clients alike.
What is the cancellation or refund policy for bookings?
We offer a 24-hour cancellation policy before the scheduled booking. Refunds depend on the timing of cancellation, with specific details outlined in our terms and conditions.
Can SHUTTLE PRO provide rides for customers with special mobility needs?
Yes, SHUTTLE PRO is committed to inclusivity, offering vehicles and services that accommodate special mobility requirements.
How does SHUTTLE PRO ensure a high level of customer service?
We focus on customer satisfaction through professional drivers, top-quality vehicles, and responsive support. Client feedback helps us continuously improve.
Are there plans to expand services or introduce new features in the future?
Yes, we are continually exploring improvements, including adding vehicles for people with disabilities and implementing enhanced digital booking and tracking solutions.